Workflow platforms
Bring daily work, records, responsibilities and handovers into a platform suited to your operation.
Practical software. Built around your work.
We turn business challenges and ideas into practical digital solutions, improving established operations and helping new services take shape.
RA Publisher turns business challenges and ideas into practical digital solutions. We combine software development and systems design to help organisations improve how they operate and build the capabilities they need to grow.
- Understand the need
- Listen to the people doing the work
- Choose what helps
- Software, connections or a simpler process
- Useful progress
- A manageable scope suited to the problem
- Clear expectations
- Scope, fees and responsibilities agreed first
Sound familiar?
Tick the ones that sound like your week.
If two or more of these sound like your week, it's worth a conversation.
Start with the work, and the people doing it
An operation can grow beyond the way its information and handovers are organised. We look at the real need before choosing an approach. Here is one illustrative workflow; the right solution depends on your circumstances.
A fragmented workflow
- Phone order
- Written on a notepad
- Typed into a spreadsheet
- Entered again for the next team
- Typed onto a pick slip
An illustrative example of repeated handling.
A more connected approach
- Phone order
- Entered once
- Relevant information connected
- Next action clear
- History available
An illustrative approach, scoped to the operation.
We start with a short introductory conversation at no charge. When the work is clear, we can propose a scope. When important questions need closer examination, we can agree a paid investigation with useful outputs.
Is paid investigation always required?
No. We recommend investigation when important questions need closer examination. Its questions, scope, fee and useful outputs are agreed before it starts.
Three ways we help
Connected systems and information
Reduce repeated handling by connecting relevant information across existing tools and available interfaces.
Visibility and traceability
Make current work, its history, decisions and next actions understandable to the people responsible.
Where repeated work adds up
Tell us how many people re-enter or reconcile the same information, and for how long each day. It's a rough estimate, but you can change the assumptions to reflect your own operation.
Illustrative hourly cost — adjust to your business
That's roughly
a year spent on double handling.
3 people × (30 ÷ 60) hours × A$45 × 230 days
An illustration using your inputs, not a quote or a prediction of savings. How we agree scope and fees.
Want to check the number?
Clear, constructive collaboration
Listening, practical recommendations and clear expectations shape the way we work together.
- We listen to the people involved and work to understand the need before proposing a solution.
- We explain the options and recommend an approach suited to the problem.
- We consider a simpler process or an existing tool when it would serve you better.
- We keep the effort proportionate to the value and agree a manageable scope.
- We discuss responsibilities, fees and expectations before delivery begins.
- We discuss changes and their effect on time and price before doing the extra work.
Different operations, familiar challenges
Manufacturing workflows
Explore how production, inventory and operational records could fit together more clearly.
See how we helpOrdering and distribution
Consider the handovers and information behind ordering, stock and distribution.
See how we helpService operations
Bring work, responsibilities and handovers into focus as a service grows.
See how we helpMeet Ramin and Joseph
Software development and systems design, grounded in the work. About RA Publisher
R
Ramin
Forward Deployed Engineer (FDE)
J
Joseph
System Architect
Tell us what would make your working day easier.
Start with a short conversation at no charge. We can understand the need and agree a useful next step.